SAMPANN–UMANG Linkage for Digital Pension Services

Context
Background – The SAMPANN pension portal has been integrated with the UMANG, enabling pensioners to access pension-related information and records through a single digital interface.
UMANG Platform
Core Objective – To function as a unified digital gateway offering citizens access to a wide range of Central and State Government services via mobile and web-based platforms.
Flagship Programme – Implemented as part of the Digital India Mission.
Year of Launch – 2017.
Implementing Agencies – Ministry of Electronics and Information Technology (MeitY) along with the National e-Governance Division (NeGD).
Single Interface Model – Allows users to access multiple government services without the need for separate applications.
Provident Fund Features – Facilitates EPFO services such as checking PF balances, viewing passbooks, and tracking claims.
Digital Document Access – Integrated with DigiLocker for secure storage and retrieval of official documents including Aadhaar, driving licence, and educational certificates.
Social Security Coverage – Provides access to welfare schemes like Atal Pension Yojana, e-Shram, and Pradhan Mantri Jan Dhan Yojana.
Public Utility Services – Offers citizen services related to Bharat Gas, Indian Railways, and the Mera Ration system.
Overall Importance – Consolidates citizen-centric services of Central, State, Local, autonomous, and statutory institutions on a single digital ecosystem.
SAMPANN System
Primary Purpose – A comprehensive online pension administration platform aimed at digitising pension processing, payments, and grievance redressal.
Operational Since – 2018.
Executing Authority – Office of the Controller General of Communication Accounts.
Administrative Control – Department of Telecommunications under the Ministry of Communications.
Target Users – Pensioners of the Department of Telecommunications, including BSNL retirees.
Payment Mechanism – Ensures direct and seamless transfer of pension amounts to beneficiaries’ bank accounts through a common platform.
End-to-End Coverage – Manages pension case registration, verification, issuance of electronic Pension Payment Orders (e-PPOs), and grievance resolution.
Online Pensioner Dashboard – Enables beneficiaries to view monthly pension details, track status, and update personal information digitally.
Linkage with UMANG – Allows DoT pensioners to access pension-related services conveniently through the UMANG portal.
DigiLocker Connectivity – Provides secure, paperless access to e-PPOs, gratuity and commutation orders, and Form-16 documents.
Source : PIB